Terms & Conditions
Last updated: 2 August 2026
These Terms and Conditions govern your use of the Citrox Biosciences Ltd website. By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the website.
1. About Us
This website is operated by:
Citrox Biosciences Ltd
6 Nene Road
Bicton Industrial Park
Kimbolton
PE28 0LF
United Kingdom
Registered in England and Wales
Company number: 5717359
Email: sales@citroxbio.co.uk
Telephone: 01480 862085
References to “Citrox Biosciences”, “Citrox”, “we”, “us” or “our” in these terms mean Citrox Biosciences Ltd.
2. Purpose of This Website
This is a corporate information website presenting Citrox Biosciences, our research, technologies, applications, collaborations and independently evaluated work.
The website does not constitute an online shop. Products available through the separate Citrox Protect website are subject to the terms, conditions and policies published on that website.
Information on this website is provided for general informational and business-enquiry purposes only. It does not constitute:
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Medical, clinical or healthcare advice.
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Instructions for diagnosing, treating or preventing any condition.
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Regulatory, scientific or professional advice.
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A guarantee that a technology or product is suitable for a particular application.
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An offer capable of acceptance or a binding commitment to enter into a project, collaboration or commercial relationship.
Specific applications must be considered individually and may require technical evaluation, regulatory assessment and written commercial agreement.
3. Research and Technical Information
We take reasonable care when presenting scientific, technical and research information. However:
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Research findings may reflect specific formulations, concentrations, organisms, methodologies, contact times and controlled test conditions.
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Results obtained in one study or application may not be reproduced under different conditions.
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References to tested organisms or broad-spectrum activity relate only to the material, formulation and conditions evaluated in the relevant test.
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Research findings concerning Citrox® technology should not automatically be interpreted as claims for any finished product.
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Technologies and applications may remain under research, development, evaluation or regulatory review.
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Details may be updated as new evidence, testing or regulatory information becomes available.
Nothing on this website replaces product-specific instructions, safety information, regulatory documentation or professional advice.
Certificates, test reports and supporting documentation may be available on request, subject to confidentiality, intellectual-property and commercial restrictions.
4. No Guarantee of Regulatory Status
Regulatory requirements differ according to formulation, intended use, claims, market and territory.
The inclusion of a technology, ingredient, study or potential application on this website does not mean that every related product:
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Has been authorised or registered in every country.
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Is approved for every application described.
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May carry the same claims as the underlying technology.
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Is suitable for medical, biocidal, food, cosmetic or other regulated use.
Before relying on any information for a regulated application, you should contact us for current product-specific and territory-specific information.
5. Intellectual Property
Unless stated otherwise, this website and its contents are owned by, licensed to or used with permission by Citrox Biosciences Ltd.
Protected content may include:
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Text, articles and research summaries.
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Technology descriptions and technical information.
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Graphics, diagrams and illustrations.
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Photographs, videos and animations.
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Logos, trade marks and brand elements.
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Website design, layout and code.
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Reports, test data and downloadable materials.
Citrox®, the Citrox Biosciences name, associated logos and other marks appearing on this website are trade marks or commercial identifiers belonging to Citrox Biosciences Ltd or their respective owners.
You may view and print reasonable extracts for your own internal, non-commercial reference. You must not, without prior written permission:
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Reproduce, publish, distribute or commercially exploit website content.
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Modify technical or scientific information in a misleading way.
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Remove copyright, trade mark or attribution notices.
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Present our content as your own.
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Use our name, logos or trade marks to imply endorsement or partnership.
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Extract substantial amounts of content using automated tools.
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Use website content or data to train, develop or operate an artificial-intelligence system.
Permission requests should be sent to sales@citroxbio.co.uk.
6. Acceptable Use
You must use this website lawfully and responsibly. You must not:
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Attempt to gain unauthorised access to the website, its server or connected systems.
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Introduce viruses, malicious code or other harmful material.
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Interfere with the website’s security, availability or operation.
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Use automated systems to overload, scrape or probe the website.
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Submit false, misleading, defamatory, unlawful or infringing material.
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Impersonate another person or misrepresent your authority.
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Use information from the website for unlawful, fraudulent or harmful purposes.
We may restrict or block access where we reasonably believe these terms have been breached or the website’s security is at risk.
7. Enquiries and Submitted Information
You are responsible for ensuring that information submitted through our forms or communications is accurate and that you are authorised to provide it.
Submitting an enquiry does not:
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Create a contract or partnership.
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Commit us to accepting a proposal or project.
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Establish exclusivity.
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Create an obligation to provide funding, technical support or commercial terms.
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Create a confidentiality agreement.
Please do not submit confidential, classified, export-controlled or commercially sensitive information through a general website form.
Where information is subject to an existing non-disclosure agreement or another written agreement, that agreement will continue to apply.
8. Collaborations and Third-Party Names
This website may refer to collaborators, research organisations, universities, government bodies, businesses or other project partners.
The appearance of a name or logo does not necessarily imply:
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An endorsement of all Citrox Biosciences activities.
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An ongoing relationship.
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Permission to disclose confidential project details.
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Joint ownership of every technology or research finding.
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Commercial availability of the relevant project.
Some collaborations and research programmes cannot be publicly identified because of confidentiality, security, contractual or regulatory restrictions.
9. Third-Party Websites
This website may contain links to third-party websites, including the Citrox Protect shop, research sources, partner organisations and social media platforms.
These websites are operated independently and have their own terms and privacy policies. We do not control and are not responsible for:
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Their content or availability.
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Their security or data-processing practices.
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Products or services supplied through them.
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Statements, advertisements or opinions published by third parties.
A link does not necessarily represent our endorsement of the linked website or everything published on it.
10. Linking to Our Website
You may link to publicly accessible pages on this website, provided that the link:
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Is lawful and fair.
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Does not damage or exploit our reputation.
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Does not falsely suggest approval, endorsement or partnership.
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Does not display our website within a frame without permission.
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Does not appear alongside unlawful, misleading or offensive material.
We may ask you to remove a link where we reasonably consider it misleading, inappropriate or harmful.
11. Images and Illustrative Content
Some images, diagrams, renders or visual elements on this website may be illustrative, digitally created or generated with the assistance of artificial-intelligence tools.
Such content is used to communicate scientific concepts, research themes or potential applications. It should not be interpreted as:
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A photograph of a particular test or experiment.
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Evidence of a specific result.
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A precise representation of a formulation or mechanism.
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Confirmation that a depicted product or application is commercially available.
Scientific and performance claims should be assessed using the relevant supporting documentation rather than illustrative imagery.
12. Website Availability
We aim to keep the website accurate, secure and available, but we do not guarantee uninterrupted access.
We may change, suspend, withdraw or restrict any part of the website without notice for maintenance, security, operational or commercial reasons.
We are not responsible for losses caused by events outside our reasonable control, including internet failure, hosting disruption, cyberattack, service-provider failure or equipment malfunction.
13. Accuracy of Information
We may update website content at any time. Although we take reasonable care, we do not guarantee that all information will always be:
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Complete.
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Free from typographical or technical errors.
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Current in every jurisdiction.
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Suitable for your particular circumstances.
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Continuously available.
You should contact us before making a material scientific, regulatory, technical or commercial decision based on website content.
14. Limitation of Liability
To the fullest extent permitted by law, Citrox Biosciences Ltd will not be liable for loss or damage resulting from:
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Reliance on general website information.
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Use or inability to use the website.
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Decisions made without obtaining current product-specific information.
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Third-party websites or services.
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Viruses or harmful material originating outside our reasonable control.
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Loss of profits, revenue, opportunity, data, goodwill or anticipated savings.
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Indirect or consequential loss.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Nothing in these terms affects any statutory rights that cannot legally be excluded.
15. Privacy and Cookies
Our collection and use of personal information are explained in our Privacy Policy.
Our use of cookies, advertising technologies and similar tools is explained through our cookie controls and Cookie Policy.
By using the website, you acknowledge that essential technologies may be required for its operation. Optional advertising and tracking technologies are managed through the website’s consent controls.
16. Separate Commercial Agreements
Any supply of technology, research service, consultancy, licence, formulation, product or other commercial service will be governed by a separate written quotation, contract, licence or set of supply terms.
If these website terms conflict with a separately signed agreement, the signed agreement will take precedence in relation to its subject matter.
17. Changes to These Terms
We may amend these Terms and Conditions to reflect changes in our website, activities, technology or legal obligations.
The revised terms will take effect when published on this page. The date shown at the top identifies the latest version.
18. Severability
If any provision of these terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply.
19. No Waiver
If we do not immediately enforce a provision of these terms, this does not mean that we have waived our right to enforce it later.
20. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction over disputes relating to these terms or the use of this website, subject to any mandatory rights available to individual users under applicable law.
21. Contact Us
Questions about these terms may be sent to:
Citrox Biosciences Ltd
6 Nene Road
Bicton Industrial Park
Kimbolton
PE28 0LF
United Kingdom
Email: sales@citroxbio.co.uk
Telephone: 01480 862085